Terms of Use

Harbinger Knowledge Products Private Limited maintains this web site as a service to the visitors and Raptivity customers. By using this site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not review information or obtain goods or products from this site.

Acceptance of Agreement

Welcome to the Raptivity.com website (the "Site"). This site is owned by Harbinger Knowledge Products Private Limited ("Raptivity®" or "us"). These Terms of Use ("Terms") apply to your use of the Site. If you wish to use the Site, even if you only browse the Site, you must agree to these Terms. If you do not agree to the Terms, any use of the Site by you is unauthorized and you should stop accessing the Site immediately. Your continued use of the Site will constitute assent to these Terms. For ease of use, wherever the word Raptivity appears in this document, it will be read as Raptivity®

Copyright and Limited Right to Use

The information, video, audio, pictures, animation, digital conversion and other matters related to the Raptivity site are protected by copyright laws. You may only access and use the information for personal purpose. The copying, redistribution, use or publication by you of any such matters or any part of the Site is strictly prohibited without express written consent of harbinger Knowledge Products Private Limited.

Editing, Deleting and Modification

Harbinger Knowledge Products Private Limited reserves the right to edit or delete any documents, information or other content appearing on the Site.

Indemnification

You agree to indemnify, defend and hold harmless Raptivity and its officers, directors, and employees from and against all fines, suits, proceedings, claims, causes of action, demands, or liabilities of any kind or of any nature arising out of or in connection with your violation of this Agreement or use of the Site.

Disclaimer and Limits

YOU AGREE THAT THE Site IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. Raptivity does not warrant that the Site will be available at any given time, secure, accurate or free of error. You use the Site at your own risk, and you assume the risk that the Site may provide incorrect information to you or your workers, as well as the risk that any material downloaded by you from the Site may cause loss of data or damage to your computer system. Raptivity makes no warranty of any kind with respect to user-generated Content, and specifically disclaims the implied warranties of merchantability, fitness, accuracy and non-infringement with respect to such Content. YOU UNDERSTAND AND AGREE THAT IN NO EVENT WILL RAPTIVITY BE LIABLE TO YOU OR A THIRD PARTY FOR ANY DIRECT OR INDIRECT DAMAGES, EVEN IF RAPTIVITY IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES, HOWEVER CAUSED, WHETHER BASED UPON CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT, WARRANTY, OR ANY OTHER LEGAL THEORY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. THE PARTIES INTEND THAT THIS LIMITATION SHOULD APPLY EVEN IF IT CAUSES ANY WARRANTY TO FAIL OF ITS ESSENTIAL PURPOSE. Notwithstanding the foregoing, the potential liability of Raptivity to you for any cause and under any legal theory will be limited to the amount paid by you, if any, to Raptivity for your use of the Site.

Our Content: Copyrights and Trademarks

Other than Content posted by users, all content of this site is the property of Raptivity or its content suppliers, and is protected by copyright laws and international treaty provisions. The compilation of such content is also the exclusive property of Raptivity, and is likewise protected by U.S. and international copyright laws. The name "Raptivity" and the Raptivity Logo are registered trademarks of Harbinger Knowledge Products Private Limited or its affiliates and may not be used in connection with the products or services of others in any manner that is likely to cause confusion. All other trademarks not owned by Raptivity that appear on this site are the property of their respective owners.

Links to other Web Sites.

The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

Controlling Law

This Agreement shall be treated as though it were executed and performed in accordance with the substantive laws of India. All disputes arising out of this service/ Site shall be subject to the exclusive jurisdictions of state courts of Maharashtra, India.

Entire Agreement

These Terms constitute the entire agreement between you and us as to their subject matter, and there are no other terms, conditions, or obligations between the parties relating to the use of the Site, other than those contained in these Terms. No modification of these Terms will be valid unless in writing and signed by both parties.

Refund and Return Policy

Harbinger offers non-tangible irrevocable goods. The products purchased that are downloaded are normally NOT refundable and there are no cancellations of online orders that have been downloaded successfully.However, there are cases when the refund can be issued.

Non-delivery of the product

Due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to support@raptivity.com in writing within 7 days from the order placing date. Otherwise the product will be considered received and downloaded.

Download and unzipping issues

It may happen when you are having problems while downloading the product or it’s unzipping. Claims regarding such issues must be submitted to our Technical Support department. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a "download issue" reason. Failure to receive assistance for downloading or unzipping within 3 days may result in a refund decline.

Major defects

Although all the products are thoroughly tested before release, unexpected errors may occur in very rare cases. Such issues must be submitted for our Technical Support Team's approval. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered.

Product not-as-described

Such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored. Sample products are available for evaluation purposes on our website under the product section.

Fraudulent Credit Card Charges or Fraudulent Claims

All requests to negate charges are investigated by our legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

Shipping Charges

In no event will the shipping charges be refunded when you have requested for media/physical copy of the software, irrespective of the fact that you have cancelled the order post delivery. At the time of online buying, you will have to select if you want product shipped. If you select shipping and later on request for refund of shipping for any reason, the same will not be refunded.Harbinger reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Harbinger Web sites.You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.If you have some questions or concerns, please write to us at info@raptivity.com